The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Room Service!
“The room service menu was a delight. Every dish I ordered was flavorful and well-prepared, making dining in a treat.” view full review
Stunning Views!
“My room was beautifully renovated, offering a breathtaking view of the creek that enhanced my entire stay.” view full review
Exceptional Support!
“Every staff member was attentive and ready to help. Their prompt assistance made our stay truly enjoyable.” view full review
Comfortable Retreat!
“The bed was incredibly comfortable and the linens felt luxurious, ensuring a restful night's sleep throughout my stay.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Currency exchange
Hairdresser
Coffee shop
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Spa & Leisure
Swimming pool
Beach umbrellas
Sun loungers
Night club
Entertainment
Spa & wellness centre
Sauna
Turkish bath
Steam room
Body scrub
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Baniyas Street,
Dubai,
United Arab Emirates,
0,
Dubai
Map view
street view
Baniyas Street,
Dubai,
United Arab Emirates,
0,
Dubai
City landmarks
Museum
Dubai Museum
1.7
km
Dubai - United Arab Emirates
Al Fahidi Historical Neighbourhood
2.1
km
Gallery
XVA Gallery
1.8
km
Gallery
Majlis Gallery
820 m
Gallery
Al-Serkal Cultural Foundation
840 m
2nd Za'abeel Road
Shiva and Krishna temple
1.5
km
Museum
Saruq Al Hadid Archaeology Museum
1.3
km
Al Maktoum Road Intersection of D89 and Umm Hurrair Rd
Deira Clocktower
2.2
km
Dubai - United Arab Emirates
Sheikh Saeed al-Maktoum's House
2.1
km
Market
Meena Bazaar
1.8
km
Museum
Coffee Museum
2.1
km
Entrance of the Dubai Creek
The Dubai Heritage Village
2.3
km
Mall
Al Ghurair Center
1.7
km
Museum
Women's Museum
980 m
Public Building
Dubai Municipality Museum
930 m
Al Ahmadiya St
Al Ahmadiya School
1.1
km
Mosque
Grand Bur Dubai Masjid
1.6
km
off Ali Bin Abi Talib St
Hindi Lane
1.1
km
Shopping Area
Twin Towers Shopping Mall
860 m
Shopping Area
Abraj Shopping Centre
860 m
Aquarium
Dubai Aquarium & Underwater Zoo
860 m
Museum
Al Shindagha Museum
1.8
km
Mall
Deira
970 m
Omar Bin Al Khattab Rd Deira
Swissotel Spa and Sports
1.0
km
Museum
Museum of Illusions
2.3
km
Public Building
Dubai Municipality
860 m
Al Fahidi
2.0
km
Mall
Bur Juman Shopping Center
2.8
km
Marina
Al Seef
1.9
km
Nearby
Southern side of Dubai Creek
Bur Dubai Abra Dock
510 m
Restaurants
Sun & Sky Floating Restaurant
210 m
Khalid Bin Al Waleed Road (Bank Street)
Hkayat
510 m
32/1 Al Maktoum Rd
Puranmal
340 m
8 1 St Shop No.7
Sumibiya
380 m
Baniyas Road Radisson Blu Hotel
Yum
370 m
Bani Yas Road Radisson Blu Hotel
Cleopatra Dhow Cruise
360 m
Deira Creek
Pizza Corner
550 m
Al Rigga Al Rigga Rd
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Friendly Staff
Great Location
Hygiene Issues
Unresponsive to Room Complaints
6.6/10
Nice
Rooms
5.9
Location
8.3
Service
7.9
Dining
5.0
Guest reviews
6.6/10
based on 7 reviews
8.4
8.4/10 based on 1470 reviews
Henry
United Kingdom,
May
2024
6.4/10
The hotel's location is perfect, near the old city and accessible to transportation across Dubai Creek. While the rooms need some maintenance and had a strong paint smell due to nearby works, the friendly service staff made up for some unfriendliness experienced. The dining options were disappointing, but the price was reasonable given the central downtown location.
Rooms
5.0
The rooms seem to need maintenance with issues like a strong paint smell and only one working power point.
Service
7.0
Despite some unfriendliness encountered, the majority of the staff, especially the reception and valet parking team, were very amiable.
Location
8.0
The hotel's location near the old city and the Dubai Creek offers convenient access to transportation and iconic landmarks.
Dining
5.0
The dining options were limited and not up to par compared to other hotels in Dubai.
Facilities
8.0
Philip
United Kingdom,
March
2024
6.6/10
My stay at the hotel started off great, but unfortunately, it took a turn for the worse when I encountered loud and unhygienic rooms with unaddressed cockroach issues. The cancellation despite prior arrangements was a major inconvenience.
Rooms
5.0
The rooms were very loud, below the hygiene standards, and had unresolved cockroach problems despite my multiple complaints.
Service
9.0
The service was excellent, with a very friendly and cooperative staff.
Location
10.0
The location was superb, right on the metro line and close to various attractions like the Greek and souqs.
Dining
5.0
Dining was a mixed bag; while the food selection was good, the quality was inconsistent and did not meet expectations.
Facilities
8.0
The hotel offered a range of facilities such as room service, car hire, and laundry, ensuring a comfortable stay.
Friendly Staff
Hygiene Issues
Les
United Kingdom,
March
2024
6.2/10
Upon arrival, the room was not as spacious as expected from the online photos, though it had a better smell than anticipated. The hotel's location was excellent with easy access to transportation and attractions along the Dubai Creek. The dining experience was below average with limited choices and not warm coffee. Despite these shortcomings, the hotel was near the business district and had a relaxing atmosphere.
Rooms
6.0
The room was not as big as expected but had a pleasant smell.
Service
5.0
Location
9.0
The hotel's location was excellent with easy access to transportation and attractions along the Dubai Creek.
Dining
5.0
The dining experience was below average with limited choices and not warm coffee.
Facilities
7.0
Facilities were adequate but could be better maintained.
Peter
United Kingdom,
February
2024
7.0/10
I had a mix of experiences at this hotel. The rooms were very dark at first but turned out to be comfortable and pleasant, offering amazing views of the Burj Khalifa at night when all the buildings were illuminated. Unfortunately, my reservation was canceled upon arrival despite notifying the hotel in advance.
Rooms
7.0
The rooms were comfortable and offered amazing views of the Burj Khalifa at night. Despite the initial darkness, the overall experience was pleasant.
Service
9.0
The service was amazing, especially thanks to Mohamed at the front desk. The staff were pleasant, and the facilities were well-maintained.
Location
8.0
The location was excellent, right on the metro line, making it easy to explore the city. However, I would advise against booking through certain platforms.
Dining
5.0
The dining options were below average with limited choices and uninspiring food. The breakfast was repetitive and lacked variety.
Facilities
6.0
The hotel offered various services like room service, car hire, and laundry, but the dining experience fell short of expectations.
Frank
United States,
January
2024
7.4/10
Staying at the hotel was a great experience. The rooms were comfortable and tidy, offering amazing views of the lit-up buildings with the Burj Khalifa in the background. The service, especially from Mr Salah at the reception, was exceptional. The location, while good for business travelers and opposite the creek, could use some upgrades. The dining options were average without exceeding expectations, but overall, it was a pleasant stay at Carlton Towers.
Rooms
9.0
Our room on the 11th Floor with a private balcony was comfortable and tidy, with stunning views of the Burj Khalifa.
Service
8.0
The service, particularly from Mr Salah, was amazing, but some requests were not fulfilled daily.
Location
7.0
The hotel's location is suitable for business travelers, with proximity to the creek but could benefit from upgrades.
Dining
6.0
The dining experience was alright, but the food options were limited and not very exciting.
Facilities
7.0
The facilities were satisfactory, but there is room for improvement in the dining options.
View
Dining variety
John
United Kingdom,
November
2023
6.8/10
The hotel provided a nice contrast after exploring the souk area, although it didn't fully meet my expectations for a 4-star Carlton hotel. The rooms had a toilet smell, which was disappointing, but still offered a pleasant stay overall.
Rooms
6.0
The rooms were clean and nice, providing a nice contrast after a walk in the souk area, but they had a slight toilet smell.
Service
9.0
The staff was efficient and helpful, especially in accommodating breakfast times and room cleaning. They welcomed us warmly upon check-in, which was very admirable.
Location
8.0
The hotel's location was very good, especially with the lovely swimming pool terrace overlooking Dubai Creek. It was convenient for visiting Naif Souq and Deira trade area.
Dining
5.0
The dining experience was a bit of a letdown in terms of quality and price. The breakfast was very poor and overpriced compared to previous visits.
Facilities
7.0
The facilities were decent overall, with some room for improvement in the dining options.
G.
United Kingdom,
June
2023
6.6/10
My stay at the hotel was a mix of comfort and inconvenience. The rooms offered pleasant views of the Burj Khalifa, but there was a noticeable lack of toiletries and the smell of paint due to ongoing work nearby. The service was commendable, with polite staff going above and beyond, though there were some issues with replenishing amenities. The location was convenient for exploring nearby shops and eateries, but booking directly may be advisable for a better experience. The dining options left much to be desired, with limited and expensive choices. Despite these downsides, the view of Dubai Creek added a nice touch to the stay.
Rooms
7.0
The rooms were comfortable with stunning views of the Burj Khalifa in the background, although there were issues with toiletries and paint smells.
Service
8.0
The staff provided commendable service, going beyond expectations, despite some shortcomings in amenity replenishment.
Location
8.0
The hotel's location was convenient for access to shops and eateries, with a great view of Dubai Creek and proximity to the old town and gold souk.
Dining
5.0
The dining experience was disappointing with limited and expensive options, although fresh cheese bread was a standout choice.
Facilities
6.0
The facilities were average but could use improvement in dining offerings.
Novotel Praha Wenceslas Square
Beechwood Hotel
Lanayr Hotel
Toby'S Resort
Barcelo Raval
Eurostars Madrid Tower
Buddha-Bar Hotel Prague
Woodside Hotel, Kenilworth - Warwick
Hotel Kossak
Fariyas Hotel Mumbai , Colaba
Park Plaza Bangkok Soi 18
Europaeischer Hof (Adults Only)